10 brilliant hotels in Toronto

7. Shangri-La Toronto

Nearby restaurants:

• Pai Northern Thai Kitchen

• Michael's on Simcoe

• Byblos

Nearby attractions:

• Royal Alexandra Theatre

• Toronto Symphony Orchestra

• Princess of Wales Theatre

Let’s see how people review this hotel

Andy at the front desk was so kind and helpful. Got us our room early and helped us so much. He is excellent. The stay was great and bed was very comfortable. Great location. We were close to everything. - 651safis

I have been staying at the Shangri La Toronto almost once a month during the pandemic. It is my trip away from home known as a staycation. I got to say, although I have stayed at all the 5 star hotels in Toronto, the staff at the SL really make you feel special. Albeit, I’m now considered a regular, their service never waivers, but they always try to maintain consistency with exceptional service. From the valet with Marlon who is always helpful with charging our hybrid car or forgetting something in it, to the front desk staff from Viktoria, Dean and Willow in making checkin seamless, to the room service staff which are always so friendly and accommodating. Now, I understand during the pandemic staffing at hotels have been challenging so getting assistance might not be as readily, but they do make the best efforts to make your experience memorable. Lastly, the CNY/Lunar high tea was amazing. The dim sum portion was top notch. Kudos to the chef and staff. I’m still craving them and it’s been 5 days! If you are looking for a stay in the city, come to the Shangri La. You won’t regret it! - Smilesandgiggles

I would go back to the Shangri-la Toronto tomorrow if I could. Despite a rocky check-in (they wouldn't accept my type of credit card for the check-in and wouldn't take a cash/debit deposit), the team was incredibly patient and professional. I was there on a solo staycation, and can say that every convenience at this hotel was afforded to me. Every staff member knew my name and remembered the smallest details I'd requested, ensuring anyone else who was servicing me was made aware and I didn't have to repeat my request a single time (tipping well may have aided in that experience too, though) The room, the facilities, the spa (fantastic spa btw), even from the valet, there was not a single moment where the team was not ensuring I had the highest standard of service. Having travelled to other "luxury" brands in other cities, I was pleasantly surprised that my best experience was in my own home town. Definitely returning and will look to visiting their other hotels when I travel to other cities.  - 294kebaw

Hotel Info

• view website
• 1 (647) 788-8888
• 188 University Avenue, Toronto, Ontario M5H 0A3 Canada

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